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IMAGE PLACEHOLDER (frame above) — Owner/founder portrait beside the story | Recommended: friendly real photo of the owner, ideally in Gambier or assembling a package | 1000×1250, 4:5 | Alt: "Owner of Kenyon Concierge in Gambier, Ohio" | Priority: High. ALSO add a local atmosphere photo of Gambier / Kenyon College | 1600×900, 16:9 | Alt: "Kenyon Concierge serves families in Gambier, Ohio" | Priority: Low